Contact
Reach the desk.
One inbox, read by the person who runs it. No form routing, no queue, no sales follow-up.
What the desk answers
- How a rule is enforced, or why a ticket was refused.
- What a figure on the briefing was computed from.
- Anything about the software itself.
The desk is behind the sign-in.
The briefing, the journal, and the rule book. The terminal is where the day starts and ends.